1- How can I get interconnected with Breezecom?
Ans. You can email your information and requirements on
sales@breezecom.biz and an Account Manager will get back to you. You will then be guided throughout the entire process from commercial information exchange, test accounts, contract finalization and eventually, the final interconnection is in place for live traffic.
2- What paperwork is involved to get interconnected with Breezecom?
Ans. An NDA and carrier services agreement is to be signed by both the parties and relevant documents to be provided to the Account manger.
3- How do you cater for our customer’s requests?
Ans. Account Managers are assigned to manage each customer account and coordination is done to ensure all requests are fully catered for in the most effective manner.
4- What kind of capacity is available?
Ans. All routes have good capacity as they are redundant with multiple vendors in routing. Your account manager will guide you on any specific requirements.
5- What is the minimum payment required?
Ans. USD 1,000 is the norml but can be further discussed with the account manager for specific requirements.
6- Is test service provided before minutes are purchased from Breezecom?
Ans. While we encourage voice interconnects, Breezecom has the capability of doing TDM interconnects as well.
7-Does Breezecom offer credit facility to its customers?
Ans. Yes Breezecom has a credit committee structured to accommodate credit cases after stringent credit evaluations
8- Will I be assigned a designated an Account Manager for my account?
Ans. A dedicated Account Manger will be assigned to all accounts.
9-How do I view my account usage and when do I know that have to top up?
Ans. Easy access to our online CDR link provides you real time data/usage. You are able take advantage of our automated balance alarm system to enable effective credit management and payment planning.
